Hero Jeanette is fundamental to Uvedale Hall

Healthcare Homes colleagues were delighted to get together at a company conference and awards last week to recognize staff and teams who work throughout our family of 48 homes and 11 homecare branches.

And whilst it was recognized that every health and social care employee is undoubtedly a hero, and every Healthcare Homes team was awarded an Inspirational Team of the Year Award, managers had also been asked to recommend individuals for the Hero Awards 2022.

Jeanette Moss is a fundamental part of Uvedale Hall, in Needham Market, Suffolk. She has the most sunny disposition and can be heard singing, laughing and buzzing around the home at all times.

She made up part of the team of staff who dealt with a Covid outbreak in 2021 – coming in early, staying late, ensuring that residents and staff alike remained well hydrated.

Jeanette is described as being ‘the eyes and ears’ on the floor – she picks up the subtle little changes in residents which allow the care team to respond quickly.

New staff are nurtured by Jeanette and she will continue to be the person they can go to if they need anything or are unsure about anything.

Jeanette is everything the company values state – respectful, compassionate, caring and committed.

Gordon Cochrane, chief executive officer, told the audience, “ I’m delighted to say that we were inundated with nominations for people that managers wanted to be recognized as absolute stars, the backbones of our homes and branches, the heroes we simply cannot do without and Jeanette is one of those heroes.”

Pip Rich