Residents, families and staff at Ashley Court Care Home in Poole are celebrating the start of 2022 and the home’s ‘Good’ ranking in its most recent inspection by the Care Quality Commission (CQC).
Ashley Court Care Home, run by care provider Healthcare Homes – named by independent reviews website carehome.co.uk as a Top 20 Care Home Group for the past five years – was praised by the social care regulator, the CQC, for being safe, responsive and well-led. This means the home is ranked as ‘Good’ in all of the five criteria that the CQC examines.
In line with new CQC procedures introduced in response to the Covid-19 pandemic, infection control and prevention measures were also inspected to ensure the home is able to prevent or manage any infection outbreak.
During its latest review, residents and family members spoke to inspectors about how caregivers helped them to remain independent and keep control over their lives and how they were supported to develop and maintain their relationships, hobbies and activities.
Residents told the CQC that Ashley Court was a safe place to be and that they were happy and content. One resident gave a big thumbs up and smiled when asked if they were happy.
A number of staff also expressed pride and happiness about working at Ashley Court, telling inspectors that they felt appreciated and involved, that colleagues were hardworking, caring and reliable, and that the management was supportive and reliable.
Gigy Johnson Paingathara, Home Manager at Ashley Court said: “We’re delighted to have received this rating as a reflection of the skill, hard work and care each and every member of my team demonstrates day in, day out.
“It has been particularly challenging for everybody throughout this pandemic, but the results of this inspection show that our caregivers really are exceptional people who show compassion and empathy to the people they support.”
Healthcare Homes CEO Gordon Cochrane, who visited the home over Christmas to congratulate the team on their achievement, added, “The health and wellbeing of each and every resident is always our primary concern and, as an operator with an excellent track record in care quality, we are delighted that Ashley Court has been recognised by the CQC inspectors as a good home in every respect.
“We are enormously proud of the hard work and commitment of the teams across all of our homes who have delivered amazing care to our residents through an extended period of very challenging conditions caused by successive waves of the Covid epidemic as well as a sector wide staffing shortage.”
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