We at Manorcourt Homecare pride ourselves on putting you and your needs at the centre of the service and care we provide for you. Our care needs assessment plan is very person-centred and takes full account of your wishes, needs, circumstances and what you want from the care to build a care plan that is right for you. The questions our experienced staff ask you are all about how we can provide the highest quality of care tailored to your needs to make you feel comfortable and safe in your own home, including outcomes that you want, and this is documented in your proposed care plan. You have the chance to review our proposed care plan and can discuss it further so that you are then content to sign it before the service commences. We are on hand to discuss issues you have and make any adjustments accordingly.
Following recent inspections by the Care Quality Commission, a number of its inspectors have made very positive comments about our care assessments and care plan documentation, welcoming how person-centred our approach is.